Privacy Policy

1. Introduction

Welcome to Muscle Auto Zone ("we," "us," "our"). At Muscle Auto Zone, we are committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase from our website, [www.muscleautozone.com] ("Site").

By using our Site, you agree to the data collection and usage practices described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information from you when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us via email or support forms

The personal information we collect includes, but is not limited to:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details (processed through secure third-party services)
  • Purchase history
2.2 Non-Personal Information

When you visit our Site, we automatically collect certain non-personal information such as:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Pages viewed, and time spent on the Site
  • Referral URLs (how you found our Site)

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Improve and personalize your shopping experience
  • Communicate updates, new products, promotions, and newsletters (with your consent)
  • Respond to customer inquiries and provide support
  • Prevent fraudulent activities
  • Comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

  • Service Providers: We work with third-party vendors who help operate our Site and deliver services (e.g., payment processors, shipping providers, email service platforms).
  • Legal Obligations: We may disclose your personal data if required by law, or in response to legal processes to protect our rights and the safety of our customers.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us:

  • Recognize you when you return to our Site
  • Store your preferences (e.g., cart contents, language settings)
  • Analyze Site traffic to improve functionality

You can manage cookie preferences through your browser settings. Please note, disabling cookies may limit certain functionalities on our Site.

6. Security of Your Information

We take reasonable precautions to protect your personal information. However, no method of data transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections to your data
  • Request the deletion of your data (subject to certain legal obligations)
  • Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us directly

8. Cancellation and Restocking Fees

  • Orders accepted and then cancelled will incur a 10% restocking fee.
  • Pre-ordered items and items that are not in stock will incur a 20% restocking fee if cancelled.
  • Customized items cannot be cancelled after the order has been placed.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of the Site after changes are made indicates your acceptance of the new terms.